Welcome to Rosegarth & Siddal Surgeries
OUR PHONE LINES ARE BUSY
Please bear with us whilst we try and answer your calls. We are extremely short-staffed and will answer as quickly as possible.
Please continue to BeKind
Demand for appointments is extremely high across all GP practices right now. We understand how frustrating and worrying it can be if you are unwell or waiting for further treatment, but please continue to be kind to our team as they try their best to help everyone under difficult circumstances.
Violence and aggression towards our staff are never acceptable. Anyone who uses abusive language or threatening behaviour towards a practice team member will be refused care plus further action where necessary
The Doctors and staff at Rosegarth & Siddal are proud to offer the highest standard of patient-centred healthcare.
This website provides many online facilities, including appointment booking, cancellation, and prescription ordering. It also contains a vast range of health information and resources, along with practical information on visiting the Practice.
We hope you find the website useful and informative.
We are part of the Halifax Central Primary Care Network (PCN)
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Systm Online you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
(You might also need to review existing website content to make sure it covers the different options patients have to connect with online services.)
Why Are GP Practices Still Working Differently?
“If the Pandemic is over why aren’t GP practices open?”
The pandemic is not over.
GP practices worked hard to provide a service throughout lockdown and continue to do so.
To protect everyone, we must maintain safe infection control and minimise unnecessary physical contact.
Non-urgent advice: How are practices working now?
All appointments are being triaged.
This helps keep you safe and makes sure the people with the greatest need are seen first.
We will see everyone in person who needs to be seen that way.
Non-urgent advice: What is triage?
You will be assessed to decide who needs:
- to be seen in person • a phone consultation • a video consultation • help from a community pharmacy. I wanted to see my GP, so why am I seeing someone else?
Many GP practices now include nurses, advanced nurse practitioners (who can diagnose and treat health conditions), occupational therapists, pharmacists, physiotherapists and link workers.
This ensures that you see the right person at the right time more quickly.
Non-urgent advice: Why do receptionists ask personal questions?
GP reception staff are a vital part of the health care team and ask questions to direct you to the best support.
They are skilled in assisting with triage and treat all information confidentially.
Non-urgent advice: Where else can I get help?
Visit nhs.uk for advice on common symptoms and a list of local services or speak to your pharmacist first for advice on minor illnesses.
- to schedule a minor injuries appointment • for urgent mental health advice and guidance • if you’re too ill to wait for your GP or dentist to open
Urgent advice: What about emergencies?
Always dial 999 in a life-threatening emergency.
If you need help with minor injuries at any time or urgent care when your GP practice is closed dial 111.
Please be patient
Our health services are under enormous pressure, but we are open and here if needed.
Please work together with us to make sure you get the right care, in the right place, at the right time by the appropriate health professional for your needs.
If you have a dental problem you need to visit your dentist. If you do not have a dentist, you should contact the local Dental Helpline on 01422 281576; for urgent dental treatment contact the Emergency Dental Service on 0845 122 0221.
We do not deal with dental problems at the surgery.
For all non-emergency medical problems, sick note requests or for administrative queries please use our Online Consultation Service, Engage Consult.
Online consultations a user guide is available Here.
For all non-emergency medical problems, sick note requests or for administrative queries we encourage you to use our Online Consultation Service, Engage Consult.
This service must not be used for medical emergencies such as
chest pain or severe bleeding.
Please dial 999.
If you require a doctor after 6.30pm during the week, on Saturdays and Sundays or Bank Holidays please ring 111.
Your call will be answered by a trained call handler who will discuss your problem and direct you to the most suitable service. All NHS 111 call handlers are supported by trained nurses.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Please note chest pains and/or shortness of breath constitute an emergency.
You can also access health care advice through NHS Choices at WWW.NHS.UK
Emotional Health and Wellbeing Service Officer for Children and Young People in Calderdale, for further details please click here.
(Site updated 18/07/2022)